Hotel Bohemia Plaza

There was ZERO service at this so called "hotel". I don't normally like to write negative reviews, but hopefully this will help other people from booking here and having a poor stay in Prague. Myself and my girlfriend arrived at around 4pm (on schedule) to a locked door and nobody there to check us in. The phone number didn't work and nobody responded to our emails. After waiting outside for around 20 minutes, fortunately two other residence happened to be walking by and knew the owner. They were able to contact her to let us in, and her excuse was that it was "off season", even though it was late November, a week prior to the Christmas markets opening. Even if it were quiet, the least she could have done was be there to check us in, or at least let us know she was running late, especially considering there isn't that many rooms in the place. We thought we may have been scammed or something. The room was on the very top floor, and wasn't very clean. The photos advertising the place and rooms are very misleading. There is no dining or communal area in the building. It's more of an apartment block than a hotel. And the reception door is constantly locked. It says it opens from 3pm to 6pm, which isn't true. So if you need any information during your stay, or spare towels etc, then you are out of luck. When it came to check out, we were a little concerned, as we needed to leave at 8:30am in order to make our flight. Because there was nobody at reception, and the phone number was out of service, we had no choice but to just leave the key in the room and leave a note. Prague in general is a beautiful city with lots to do, and I would definitely recommend visiting. But certainly avoid staying at this hotel so as not to hinder your experience. Hope this helps!!

Lovely stay in a great location. The room - or mini apartment - looked like the pictures and had lot of comforts. The mini kitchen was provided with appliances and soap, there was a fan, a big tv and lot of space. The location is great: few minutes from the Prague museum, walking distance (if you like walking) from old town square, and a the underground nearby. Not 5 star due to the staff: didn’t appreciate the attitude. Until I actually paid for the stay, I didn’t get answers to the questions I made, and I had to get the customer service of the booking company involved. Also one of the guests couldn’t make it since her flight got cancelled, and I was asked to pay the city tax for 3 people anyway, although only 2 were there. Obviously I didn’t ask for a discounted price on the stay, and wasn’t expecting anything like this, but I had to get booking involved to get the refund of the city tax for the person that wasn’t even in the city. Keep an eye on what you’re charged for if you book here!

It’s a great price-quality relations, especially for those travelling on a budget. The hotel’a location is perfect, just steps away from the national museum, and a 20 minute walk from the main square. My room was clean enough for me to sleep and shower there (I did not need anything else honestly). My only concern was the limitation on the front desk hours, however I was able to check in on time despite being late due to flight delays.

The location of the hotel is superb, you can find everything in its vicinities and it is easy to catch a taxi or any other mean of transportation. The client orientation is terrible as its attention as well, the personnel of the hotel has fixed working hours, for which, if your flight or arrival is delayed and reach the hotel after 17:00, be prepare for no one to assist you, therefore you need to make other arrangements in advance. I stayed in the room No. 20, which is in the last floor of the building, the room is awful, it is an attic, the windows are in the ceiling and this ones are next to the exhaust of the kitchen, not to mention that to reach this room you will have to carry your bags for two floors, as the elevator does not serves all the floors of the building, be prepare to suffer on the way up if you have a lot of bags or heavy bags. The height of this particular room is short, me being 6,1 feet (1.87M) bump my head more than twice in the ceiling. The room keeps a bad odor that comes from the pipes of the bathroom, which is separated in two rooms, one room for the toilet only and another one with the basin for wash your hands and the shower, which makes it so uncomfortable for a stay. The AC does not works, and has poor maintenance. The bed is old and the couch is extremely uncomfortable. The fridge inside the room is poorly maintained and smells terrible. The room cost me around USD$50.00 a night, not a good price considering I had a terrible stay in the "hotel". NOT RECOMENDED.

The only good thing is the location. The room was not very clean, the towels were in terrible shape. I didn't get much sleep even with earplugs - there was insane noise all through the building all night. They cancelled my booking when I checked out, I asked for it to be renewed and got no response - my guess is it's some tax evasion scam. It cost me the booking.com credit cashback I was supposed to get.