Hotel U Tri Pstrosu (At the Three Ostriches)

We had a wonderful stay at Hotel U Tří Pštrosů in Prague. The location is absolutely unbeatable — right next to Charles Bridge, with an incredible view of the bridge and the Old Town Bridge Tower directly from our room windows. We stayed in an apartment which was spacious, spotless, and very cozy. The painted ceiling was a real wow moment and gave the room so much character. We also slept exceptionally well — the room was peaceful and very comfortable. Breakfast at the hotel was excellent, and the lady at the reception was incredibly kind and welcoming. After staying here, I completely understand why the hotel is so often fully booked. For our future trips to Prague, this hotel will definitely be the first place where we check availability. We would happily stay here again.

I would not recommend this restaurant. We visited around 12 restaurants in Prague during our trip, and this was by far our worst experience. There were two of us, and the restaurant automatically added a mandatory 10% service charge to the bill. At the same time, they forgot part of our order and didn’t bring our coffee and dessert until we reminded them. They also served us butter and a few bread rolls. We assumed they were complimentary, as is often the case in many restaurants, but they were added to the bill. It was just ordinary butter and bread that we hadn’t ordered and didn’t really want. As for the food, the svíčková was decent, and the Caesar salad was also just okay. The chocolate fondant was delicious. The coffee, however, was disappointing. The beer was also significantly more expensive than in the other restaurants we visited in Prague. The restaurant is located right next to Charles Bridge, so it’s clearly aimed at tourists, but that doesn’t justify the poor service and the overall disappointing experience.

🛑 Avoid This Hotel – Horrible Experience and Food Poisoning! This was hands down the worst hotel experience of my life. I stayed here expecting a charming trip, but it turned into an absolute nightmare. The biggest warning I can give anyone is to STAY AWAY from their restaurant. I ate a meal there and ended up severely sick from food poisoning for days afterward. It completely ruined my time in the city and left me stuck in bed. A hotel restaurant should be safe and dependable, but this one is a health hazard. Beyond the food issue, the overall experience and service were deeply disappointing and didn't make up for any of it. I will absolutely never return here, and I strongly advise other travelers to book somewhere else if they want to stay safe and healthy. Save your money and your health—go somewhere else.

We ate in the restaurant for lunch. The food was great once it arrived. There was little service apart from taking orders and delivering food. We were charged for bread, which we didn’t order nor did we eat. Once that was removed a couple of surcharges were added. Not happy with the attempts to rip us off.

We stopped for lunch with a group of seven and ordered several dishes. However, when the bill arrived, we noticed that an extra plate had been added!! We experienced the same issue two days ago at another restaurant as well. Please be careful and always check the bill carefully before paying.